Private Care – It’s Aged Care Done Differently

Let’s be honest, “aged care” doesn’t always bring up the nicest images. Long corridors, bland meals, and one-size-fits-all care models. But what if aged care could be… better? Warmer? Smaller? What if it could feel like home?

That’s exactly what we’ve created at Suite House, where Private Care means something truly personal. Nestled in sunny Mermaid Waters on the Gold Coast, Suite House is an intimate home with just 16 private suites, offering round-the-clock support in a setting that’s anything but clinical. No waiting lists. No red tape. No fluorescent lighting.

Just real care. Real connection. And a little everyday luxury.

Welcome to Boutique Living: Private Care Mermaid Waters

At Suite House, we call it Private Care Mermaid Waters, but what we mean is freedom, dignity, and delight.

Located in one of the most relaxed and desirable spots on the Gold Coast, Suite House offers boutique care for those who need a little help and much life. From medication support to morning pampering, we’re here 24/7 but never in your way.

What makes our Private Care Mermaid Waters model so unique?

• Just 16 residents – no crowds, no chaos, just connection

• Live-in support team – care when you need it, invisible when you don’t

• Daily pampering – yes, you really can start your day with toast in bed

• Shared meals and real friendships – because community matters

Our care model flips the script on traditional aged care. Here, it’s your home. We’re just lucky enough to share it with you.

Redefining Comfort in an Aged Care Residence

Forget the institutional vibe. Suite House is an Aged Care Residence designed to feel like an upscale home, not a facility.

Each private suite is filled with natural light and thoughtfully designed for comfort and independence. Whether you’re catching up on your favourite shows, enjoying breakfast in bed, or joining your housemates for a shared lunch, you set the rhythm of your day.

And because we’re a valid Aged Care Residence, we take care of everything:

• Housekeeping

• Linen changes

• Medication support

• Home-style meals

• Activities (if you're up for it)

You don’t need to lift a finger unless it’s to change the channel or raise a toast.

What Makes Us Different from Other Aged Care Residences

While most aged care residences are built to accommodate large groups, Suite House is purposefully small. And with small comes something magical: more personal care, deeper friendships, and support that truly gets to know you.

Here’s what you won’t find here:

• No rigid schedules

• No clinical dining halls

• No revolving staff

And here’s what you will find:

• A team that knows your name and your story

• Meals that feel like family dinners

• Mornings that start slow (or fast, if that’s your thing)

Good care should feel like freedom, not restriction. That’s the Suite House difference.

Why More Families Are Choosing Private Care

Private care isn’t about exclusivity, it’s about choice. At Suite House, you choose when you move in, what care you need, and how you live.

There are no ACAT assessments, no waiting lists, and no compromise on your lifestyle. You don’t have to wait for approval; you have to say yes to a better way of living.

Our Private Care model works because it’s designed around you:

• Want to host a friend for tea? Easy.

• Want a quiet afternoon to yourself? Done.

• Want support, but not supervision? We’re here, but never hovering.

And when the time comes that you need more support, we adapt around you, not the other way around.

What You Get at Suite House

A quick look at what’s included in your stay:

• Private, fully furnished suite

• 24/7 live-in support

• Meals, pampering, medication and laundry service

• Daily housekeeping

• No locked-in contracts

• A beautiful, resort-style home in Mermaid Waters

• Transparent pricing: 5% annual retention fee, capped at 25% on exit

There’s no mystery to our pricing, no catches in the care just honesty, clarity, and a lifestyle you’ll love.

The Final Word on Private Care

Suite House isn’t your typical aged care facility. It’s care, conversation, and connection all rolled into one boutique experience. It’s helping hands without hovering. Warm meals without queues. Real support in a place that feels like home.

If you’re ready to experience Private Care the way it should be personal, respectful, and beautifully simple, then Suite House is your next chapter.

Explore more or book a tour at suite-house.com.au. You won’t just find a place to stay; you'll find a home. You’ll find a place to live.

FAQs – We’ve Got You Covered

Is this real aged care, or just a fancy name?

Yes, this is the real deal. We offer all the care you’d expect in aged care, but we deliver it in a boutique setting that feels like home. No uniforms, no fluorescent lighting, and no generic routines.

Do I need approval or a government assessment?

No. Suite House is privately operated so that you can move in without any government assessments or waitlists.

How does the pricing work?

You pay a weekly service fee, plus a small exit fee (5% per year, capped at 25%). Everything else—meals, care, housekeeping—is included.

Can I personalise my suite?

Absolutely. Bring your favourite chair, photos, cushions, make it yours.